LogisticsOS
One order. One record. From request to invoice.
LogisticsOS connects the request, the shipment, the documents, the exceptions, the customer conversation, and the billing handoff — around one operational record.
Right now, one order's reality lives in more places than it should.
A request in an inbox. A confirmation in a spreadsheet. A status update in a text thread. A document nobody can find when it's time to bill.
Follow one order from request to invoice
Follow one order from request to invoice.
- Request: A request is received and logged against the order.
- Confirmed: A carrier is assigned and a reference is set.
- Pickup: The bill of lading attaches to the order.
- In transit: A customer update is sent. An exception — a pickup delay — is flagged, then resolved, without leaving the record.
- Delivered: Proof of delivery attaches to the order.
- Ready for billing: The order becomes ready for billing only once its required documents and delivery are already attached.
Customer portal
The answer your customer is calling to ask for is already in the system.
A customer sees their own order — status, documents, the conversation — without waiting on someone who has to go ask someone else.
Integrations
Keep what already works.
Customer messages, carrier updates, documents, and the systems already running the business can feed one operational record — without asking the company to throw them away.
Automation + AI
The system does the follow-up work.
Status updates get drafted. Missing documents get flagged. What changes money or commitments still asks a person first.
- Status update draftedAutomatic
- Missing document flaggedAutomatic
- Document information extractedAutomatic
- Ready for billingNeeds approval
- Exception summary draftedReview
Customization
The product adapts to the operation, not the other way around.
FraterUnion does not sell a rigid logistics template. We configure the rules, connect what already works, and build what is uniquely yours.
- Configure: Rules match how the company already operates. Milestones & statuses, Required documents, Roles & permissions, Notification rules.
- Connect: Existing systems become part of the same record. ERP / TMS, Carrier APIs, Messages & email, Billing / accounting.
- Build: What is unique becomes a module — not a template. Custom workflows, Special documents, Operator interfaces, Domain-specific logic.
Your operation isn't a template.
Tell us how it actually runs.
Business-first. Custom where it matters. Production-grade from day one. Built for what happens after launch.