FraterUnion

BeautyOS

What was scheduled is not what happened.

BeautyOS captures the visit — what actually happened on the floor, what your team needs now, and what should be remembered for next time.

Capture a visit

Signature

CAPTURE THE VISIT

The calendar knows the appointment.

BeautyOS knows the visit.

The appointment stays the plan. The visit accumulates what actually happened — arrival, service, memory, checkout, and what comes next.

Illustrative capture for VISIT 024, Client S.M.. Appointment plan: Balayage, 10:00–13:00, 180 minutes, Provider A.. Visit actuals: arrived 10:07, started 10:16, providers Provider A. + Assistant M., services Balayage + Toner, duration 204 minutes. ServiceRecord captures formula and products. Checkout observed, visit closed 13:24. Rebook window late June or early July based on seven week color cadence.

  1. Plan: Visit not opened
  2. Arrive: Arrived 10:07 · EXPECTED → ARRIVED
  3. Wait: WAITING · Assigned Provider A.
  4. Start: IN SERVICE 10:16
  5. Diverge: +14 min elapsed · Balayage + Toner added · Planned 180 min · actual tracking 194 min
  6. Handoff: Toner: Assistant M. · Handoff note recorded
  7. Capture: ServiceRecord captured · Formula · products · actual duration
  8. Complete: SERVICE COMPLETE · Documentation attached to visit
  9. Checkout: CHECKOUT PENDING · Payment observed · Visit closed 13:24
  10. Continue: Color cadence ~7 weeks · Operational rebook window: late June / early July

Plan · Appointment

VISIT 024

Balayage

Client
Client S.M.
Window
10:00–13:00
Provider
Provider A.
Duration
180 min

Planned intent stays visible. It does not become the visit.

Actual · Visit

Arrive

ARRIVED

  • Arrived 10:07
  • EXPECTED → ARRIVED

Wait

WAITING

  • WAITING
  • Assigned Provider A.

Start

IN SERVICE

  • IN SERVICE 10:16

Diverge

IN SERVICE

  • +14 min elapsed
  • Balayage + Toner added
  • Planned 180 min · actual tracking 194 min

The appointment still says 180 minutes.
The visit knows 204.

Handoff

IN SERVICE

  • Toner: Assistant M.
  • Handoff note recorded

Capture

SERVICE COMPLETE

  • ServiceRecord captured
  • Formula · products · actual duration

ServiceRecord — VISIT 024

Formula
7/71 · 20vol · mids→ends
Products
Lightener, toner 9/03
Duration
204 min (planned 180)
Provider
A. · toner by M.
Preference
Sensitive scalp — low heat
Handoff
Toner application delegated

Complete

SERVICE COMPLETE

  • SERVICE COMPLETE
  • Documentation attached to visit

Checkout

CLOSED

  • CHECKOUT PENDING
  • Payment observed
  • Visit closed 13:24

Continue

CLOSED

  • Color cadence ~7 weeks
  • Operational rebook window: late June / early July

ServiceRecord — VISIT 024

Formula
7/71 · 20vol · mids→ends
Products
Lightener, toner 9/03
Duration
204 min (planned 180)
Provider
A. · toner by M.
Preference
Sensitive scalp — low heat
Handoff
Toner application delegated

The appointment still says 180 minutes.
The visit knows 204.

Illustrative product experience

Attend

Service Day

A live visit-state board — who is expected, who is waiting, what needs attention — derived from visit truth, not a week calendar.

Live visit state

Tue 14 May

  • EXPECTED

    VISIT 025 · Client K.R.

    14:00

  • IN SERVICE

    VISIT 023 · Client L.P.

    Provider C.

  • WAITING

    VISIT 024 · Client S.M.

    Provider A.

    Attention

  • CHECKOUT

    VISIT 021 · Client N.T.

    Checkout pending

Illustrative product experience

Attention signal

WAITING TOO LONG

VISIT 024 · Client S.M.

Arrival
10:07
Now
10:21
Visit not started

Deterministic signal from visit state — not a calendar reminder.

Remember

The provider changed. The context didn't.

Service memory continues across visits, providers, and handoffs — so the business keeps operational context when someone else serves the client.

VISIT 024

Provider A.

  • Formula captured
  • Toner by Assistant M.
  • Actual duration 204 min
  • Relevant service context retained

NEXT VISIT

Provider B.

  • Prior ServiceRecord available as operational context

Illustrative product experience

System

Plan, operate, remember, attend, continue.

BeautyOS separates planned intent from operational truth — then projects what the floor needs now and what the next visit should inherit.

  1. 01 · Plan

    Appointment

    What you scheduled

  2. 02 · Operate

    Visit

    What happened on the floor

  3. 03 · Remember

    ServiceRecord

    What the business keeps

  4. 04 · Attend

    Service Day

    What needs attention now

  5. 05 · Continue

    Next Visit

    What tomorrow's provider can use

Design partners

Built with salons, not assumed for them.

BeautyOS is being developed with a limited group of design partners focused on real service-floor complexity — employee-based salons and studios where visit truth and service memory should belong to the business.

Capture visit truth on your service floor.

BeautyOS is being developed with design partners who operate employee-based salons and studios — where visit truth and service memory should belong to the business.